Let's get your claim started
We know that lodging a claim can sometimes feel stressful, so we’ve made it as simple as possible. Just answer the questions as best you can, and we’ll consider your request for support.
To get started you will need:
- Your member details
- To be the member or an authorised person on the membership
- Details on when, where and how the incident occurred
- Your best contact phone number in case we need to call
Documents you will need:
- Photos or videos of the damage
- Police report (if required)
- Any other supporting documents that explain what happened
- Tip: The more complete your documents, the faster we can consider your request
